Take the DGCustomerFirst Survey
Thanks for shopping at Dollar General. We want to know how your visit went, and this quick survey is the easiest way to tell us. It takes just a few minutes, and depending on the current promotion, completing it may also enter you into a sweepstakes for a chance to Win $100 Gift.
Before You Begin
Grab your recent Dollar General receipt. You’ll need the information printed on it to get started, so keep it nearby while you go through the survey.
Here’s what you’ll want to have ready:
- Your recent Dollar General purchase receipt.
- The survey code and store details printed on it.
- A smartphone, tablet, or computer with internet access.
- A few uninterrupted minutes to answer honestly.
If your receipt doesn’t include a survey code, this particular visit may not qualify. Not every receipt includes one, and that’s normal.
How the Survey Works
The process is simple and shouldn’t take more than a few minutes from start to finish.
- Enter your survey code. This is printed on your receipt, usually near the bottom.
- Answer the questions honestly, based on your actual recent visit.
- Rate your experience, including store cleanliness, product availability, billing, and employee behavior.
- Add specific comments where you can. Detailed feedback helps us understand exactly what worked and what didn’t.
- Submit your responses.
- Enter the reward or sweepstakes opportunity, if one is currently available. This step is separate from the feedback itself.
- Save your confirmation for your records.
What We Ask About
Our questions cover the parts of your visit that matter most to us and to future shoppers:
- Store cleanliness and organization
- Product availability
- Billing and checkout experience
- Employee friendliness and helpfulness
- Overall satisfaction with your visit
- Whether you’d shop with us again
Please answer based on your specific visit rather than a general impression. If something stood out, good or bad, tell us about it directly. That kind of detail is what actually helps us improve.
About the Win $100 Gift Opportunity
Completing this survey may make you eligible for entry into a promotion offering a chance to Win $100 Gift. We want to be transparent about how this works.
The survey itself is separate from the promotion. Filling out the questions provides your feedback. If you meet the eligibility requirements, your response may also be counted as an entry into the current sweepstakes or promotional drawing.
Winning is not guaranteed simply because you completed the survey. A winner is selected according to our official rules, and eligibility, entry limits, and prize details can vary by promotion. For full details, please review the current official DGCustomerFirst rules linked at the bottom of this page.
Eligibility
To participate, you’ll generally need a valid, recent Dollar General receipt with a working survey code. Additional conditions, including age and residency requirements, are outlined in our official rules.
We recommend reviewing those rules directly rather than assuming eligibility, since terms can be updated periodically. Employees and their immediate family members are typically not eligible to participate.
Tips for a Smooth Experience
A few things that help the process go quickly and accurately:
- Double-check your survey code before entering it. A single incorrect digit can cause an error.
- Complete the survey while your visit is still fresh in your memory.
- Be specific in your comments rather than relying only on rating scales.
- Confirm your contact information is correct if you’re completing an entry, in case you’re selected.
- Save your confirmation details after submitting.
If You Run Into a Problem
The page won’t load. This is often a temporary connection issue or high traffic. Wait a moment and try again.
Your survey code isn’t accepted. Re-check the code on your receipt carefully. Even a small typo can cause a rejection.
The survey seems to have expired. Survey codes are typically valid for a limited window after your purchase. You may need a more recent receipt.
Your browser is behaving unexpectedly. Try switching browsers or clearing your cache.
You accidentally closed the page before submitting. You’ll likely need to start over with the same receipt, provided the code hasn’t expired.
If none of these steps resolve your issue, please reach out through our customer support channels.
Frequently Asked Questions
Do I need a receipt to take this survey? Yes, a recent Dollar General receipt with a working survey code is generally required.
How long will this take? Most shoppers complete the survey in just a few minutes.
Will I definitely win the $100 Gift if I finish the survey? No. Completing the survey may make you eligible for entry, but winning is determined through the current official rules, not guaranteed by participation alone.
Can I take this survey more than once? Typically, each qualifying receipt allows for one survey entry. Refer to our official rules for exact entry limits.
Where do I find my survey code? It’s usually located near the bottom of your receipt, though placement can vary slightly.
Who can I contact with questions about my entry? Our customer support team can help with specific questions, and our official rules cover complete terms.
Thank You
We genuinely appreciate you taking the time to share your experience. Your feedback helps us understand what’s working well and where we can do better, whether that’s product availability, store organization, or how our employees treat you.
If your receipt qualifies, we hope you’ll also get a fair shot at the Win $100 Gift promotion as a small thank-you for sharing your honest thoughts. Please review our official rules for complete eligibility and prize details.